I frequently get an error message in Visio 2013 when exporting a PDF file of “This file is open in another instance of Visio or in another program” I am not sure exactly what causes the error. Others have reported this issue being caused by their antivirus software, but I have tried disabling by […]
One of my computers (which runs Windows 8.1) started giving an error of “Something went wrong while downloading your template.” in all of my MS office 2013 programs (word, excel, powerpoint, etc). Some internet searching revealed similar issues with other users but no solution. I eventually got rid of the error so I though I’d […]
I recently received an error that Skype could not log in due to a disk I/O error using Windows 8.1. I found this odd since there had been no previous errors with Skype or dirty shutdowns or reboots of the computer. I tried restarting my computer and following the instructions at https://support.skype.com/en/faq/FA10143/why-do-i-get-a-disk-i-o-error-when-i-try-to-sign-in-to-skype-for-windows-desktop which did NOT […]
I recently upgraded my main workstation to Windows 8.1 and shortly afterwards my computer started locking up and blue screening. I traced the issue to new Nvidia drivers that were installed automatically during the Windows 8.1 upgrade (Drivers 9.18.13.2723). I tried rolling back to the Nvidia 327.23 drivers and the 320.18 drivers from earlier this […]
If you are having issues with your Galaxy Nexus not connecting to your computer after a Windows 8.1 upgrade the driver here: http://www.samsung.com/us/support/owners/product/SCH-I515MSAVZW fixed the issue for me.
When performing an update on my Surface Pro from Windows 8 to Windows 8.1 I received an error message of: Couldn’t update to Windows 8.1 Sorry, we couldn’t complete the update to Windows 8.1. We’ve restored your previous version of Windows to this PC Error 0xC1900101 – 0X40019 This was particularly frustrating since I had […]
For the past 6 months I have been periodically receiving an error connecting to one of our VPN servers of: Error 812: The connection was prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method […]
I recently upgraded an HP Envy 4 to a 250GB SSD drive and Windows 8. Overall it went really well and the Windows 8 standard install picked up all of the core drivers (video, network). I had to download the driver pack from the HP site to get the touchpad driver working correctly. I’ve put […]
I picked up an iPhone 5 for my wonderful wife last week and also got a lightning to 30 pin adapter so it would work with her iHome clock radio. I had read some reports that the adapter was flimsy and made the phone stick up really high, but after using it for a couple days it […]
I had the most bizarre problem with my Surface Pro. The on screen keyboard would often not activate at the login screen and the attached keyboard would lock itself into a mode where it thought the windows key was stuck. This resulted in windows accessibility “features” popping up at the login screen instead of being […]
